Being certified to this
reputable quality system, we have to establish and implement
certain standards and policies, for all our processes and
procedures, and in all aspects of our work scope, in order
to satisfy our customers’ needs, and also to exceed them.
Company's Quality Policy
It is the
policy of Ebn Sina Medical for whole sale and retail trade
of pharmaceuticals to aim at full customer satisfaction by
providing good quality products / services which represent
good value for money and comply in all respects with their
stated and implied needs. We aim even to exceed our
customers’ expectations & to improve our quality system
throughout different processes.
The policy
is implemented through the company’s ISO 9001:2000 Quality
Management System, which covers all the company’s operations
and applies to all company’s personnel. It is communicated
all over the organization, provides framework for our
quality objectives and is always reviewed on Management
Review Meetings. Outsourced activities are needed & the
organization retains overall responsibility of them to meet
specified quality requirements. |