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ISO 9001:2008

 

 

Ebn Sina Medical has established and applies a Quality Management System of ISO 9001:2008 certified, accredited from The Certification Body of TUV Management Service, GmbH.

However, Ebn Sina was previously certified in the year 2000 to the ISO 9002:1994 version, and upgraded to be ISO 9001:2000 version in the year 2003, In 2009 Ebn Sina certified to the upgraded version of ISO 9001:2008. this was to follow the international requirements for ISO in the world.

Being certified to this reputable quality system, we have to establish and implement certain standards and policies, for all our processes and procedures, and in all aspects of our work scope, in order to satisfy our customers’ needs, and also to exceed them.

Company's Quality Policy

It is the policy of Ebn Sina Medical for whole sale and retail trade of pharmaceuticals to aim at full customer satisfaction by providing good quality products / services which represent good value for money and comply in all respects with their stated and implied needs. We aim even to exceed our customers’ expectations & to improve our quality system throughout different processes.  

The policy is implemented through the company’s ISO 9001:2000 Quality Management System, which covers all the company’s operations and applies to all company’s personnel. It is communicated all over the organization, provides framework for our quality objectives and is always reviewed on Management Review Meetings. Outsourced activities are needed & the organization retains overall responsibility of them to meet specified quality requirements.